Love Wok Ninjas always hot and tasty

1st time used them definitely go back

Pre-ordered food for delivery at 6.30 pm. Arrived at 6.45pm, but was piping hot and very tasty. Asked for beef curry to be made extra hot and it hit the spot! Salt & Chilli Haggis Bon Bons delicious and accompaniments of Sale & Chilli Chips and normal Chips went down a treat. Would defo recommend.

Owner replied

Sorry for your unhappy experience.

Three hours for a collection take away! Website says 90 minutes. Walk in customers getting priority over online orders makes no sense.

Owner replied

Apologies for letting you down and wasting so much of your time. We were slow to react to the tsunami of orders we had received and should have closed our web/app orders much earlier. We will be working with Mealzo to tackle certain aspects of our processes to improve our service. Sorry.

Waited over three hours for my collection. I understand that it's a busy night but after being told it would be ready after 2 hours I then sat outside for a further 45 minutes and had to speak to the people 4 times and kept being told 5/10 mins. Order wasn't even followed, was given veg when asked not to.

Owner replied

We would like to apologise for your unhappy experience with our poor service on Xmas Eve. As expressed in our reply to the previous review, changes will be made imminently. Sorry.

If I could no stairs I would order confirmed 7:05 rang the the restaurant at 8:30 only to be told at least another hour still never came by 9;45 demanded a refund 😡

Owner replied

We'd like to sincerely apologize for our drop in service on xmas eve. We were completely overwhelmed by the amount of orders we received. We have already reviewed our processes for the future and will discuss with Mealzo to improve our customer experience. Changes will be implemented immediately.

Chow mein was lovely, king prawn curry was good but so peppery.

As usual 10/10 for quality and quantity.

Love my meal every time

Great food 😋 👌 👍

Great quality and friendly staff.

Can’t say a bad word about this place, food is constantly excellent, cooked fresh and ready in minutes, always a friendly face when you go to collect it..

Great service great food recommend 👍

Have ordered from here a few times and has always been lovely. However, after finding meat in my vegetarian dish last night we won’t be back.

Superb meal, food was beautiful and hot.

Food was excellent but far too many onions in the curry

I waited an hour and 5 minutes before phoning to find out where my food was. I was told it was just leaving the shop. However it took another 20 minutes to arrive. Was my order forgotten?

Tasteless fried rice cubed spongy chicken thick curry sauce average schezuan going downhill

Meal delivered late. Vegan meal missing Too many onions for our taste

Love Wok Ninja. Good excellent as usual.

Arrived on time and the food was excellent. Great service as always.

Can't fault it . Was very hot when arrived and we enjoyed our meal

Order took nearly an hour and 45 minutes to arrive, despite the delivery time being down as 50 minutes. I had to phone twice to check on the delivery.

This is the best takeaway in Edinburgh.

Yes just a bit busy resultung in a long wait tonight but food great so worth the wait

Meal was lovely. Only downside with my king prawn curry was not enough prawns and far too many onions.

Best curry house in Edinburgh!! Try it out

Absolutely delicious food. Good sized portion. Will definitely be back.

Amazing as usual would never order from anywhere else

Very tasty food at a reasonable price, delivery took 1hr 25mins when the app said would be 30 mins, food was hot and fresh so obviously had been made recently so no complaints on that front but more accurate estimated time on the app would be better