REVIEWS
Sylvia
As usual delivered on time food amazing
Donna
Delicious food as always and delivered before the allotted time. Great service.
Graham
Carol
Lovely
Luke
Louise
Scott
Ryan
Finleigh
Great Chinese, first time ordering. Will order again soon!
Gillian
Ruth
Fabulous food always very tasty and reliably good.
Janette
On time, meal ovely thanks
Jay
poppy
Graeme
Love Wok Ninjas always hot and tasty
Paul
Brian
1st time used them definitely go back
Carolyn
Pre-ordered food for delivery at 6.30 pm. Arrived at 6.45pm, but was piping hot and very tasty. Asked for beef curry to be made extra hot and it hit the spot! Salt & Chilli Haggis Bon Bons delicious and accompaniments of Sale & Chilli Chips and normal Chips went down a treat. Would defo recommend.
Brenda
Owner replied
Sorry for your unhappy experience.
Daniel
Three hours for a collection take away! Website says 90 minutes. Walk in customers getting priority over online orders makes no sense.
Owner replied
Apologies for letting you down and wasting so much of your time. We were slow to react to the tsunami of orders we had received and should have closed our web/app orders much earlier. We will be working with Mealzo to tackle certain aspects of our processes to improve our service. Sorry.
Miriam
Waited over three hours for my collection. I understand that it's a busy night but after being told it would be ready after 2 hours I then sat outside for a further 45 minutes and had to speak to the people 4 times and kept being told 5/10 mins. Order wasn't even followed, was given veg when asked not to.
Owner replied
We would like to apologise for your unhappy experience with our poor service on Xmas Eve. As expressed in our reply to the previous review, changes will be made imminently. Sorry.
Mary
If I could no stairs I would order confirmed 7:05 rang the the restaurant at 8:30 only to be told at least another hour still never came by 9;45 demanded a refund 😡
Owner replied
We'd like to sincerely apologize for our drop in service on xmas eve. We were completely overwhelmed by the amount of orders we received. We have already reviewed our processes for the future and will discuss with Mealzo to improve our customer experience. Changes will be implemented immediately.
Janette
Chow mein was lovely, king prawn curry was good but so peppery.
Richard
Gino
As usual 10/10 for quality and quantity.
george
Ian
Marlyn
Jacqueline
Love my meal every time
Alastair
Great food 😋 👌 👍
Frank
Great quality and friendly staff.
Kevin
Terry
Can’t say a bad word about this place, food is constantly excellent, cooked fresh and ready in minutes, always a friendly face when you go to collect it..
Stuart
Great service great food recommend 👍
Erin
Have ordered from here a few times and has always been lovely. However, after finding meat in my vegetarian dish last night we won’t be back.
James
Superb meal, food was beautiful and hot.
Janette
Food was excellent but far too many onions in the curry
Fiona
Wilma
I waited an hour and 5 minutes before phoning to find out where my food was. I was told it was just leaving the shop. However it took another 20 minutes to arrive. Was my order forgotten?
Alex
Georganna
M
Tasteless fried rice cubed spongy chicken thick curry sauce average schezuan going downhill
Susan
Meal delivered late. Vegan meal missing Too many onions for our taste
Pamela
Love Wok Ninja. Good excellent as usual.
Ryan
Melissa
Iona
Louise
Donna
Arrived on time and the food was excellent. Great service as always.
Judy
Can't fault it . Was very hot when arrived and we enjoyed our meal